We take customer service seriously and strive for excellence in all we do.

All our products are carefully packaged within 2 business days of ordering and shipped to you via Royal Mail 2nd class postage or Parcelforce.

We hope you will love the items you order as much as we did in creating them for you, but in the event you are unhappy with anything, please contact us immediately so we can resolve things as soon as possible.

If you change your mind and wish to ​cancel your order, please email us within 24hrs of placing your order and we will cancel and refund you in full.

If an item arrives damaged during shipping, please email us along with a photograph of the damage and we will refund you in full.

If you are unhappy with your items and wish to return them, please email us and we can guide you through the process. We will refund the order value but you will need to cover the return costs so please ensure you read all our product details before ordering to avoid unnecessary costs.

We understand a business' reputation is built on great service as well as wonderful products and we aim to provide both.

We are always here to help with any questions, suggestions or problems you may have.